This Privacy Policy explains how Manswered ("Manswered," "we," "us," or "our") collects, uses, and shares information when you visit manswered.com (the "Site"), buy products, subscribe to emails, or contact us. By using the Site, you agree to this Policy.
1. Information We Collect
Information you give us
- Contact details: name and email address when you subscribe, contact us, or place an order.
- Order details: shipping and billing address, phone number, and items purchased.
- Payment information: entered directly into our payment processors' secure checkout. Manswered does not receive or store your full card number.
- Messages: anything you include when you contact us.
Information collected automatically
- Device and usage data: IP address, browser type, device type, pages viewed, referring URL, and approximate location.
- Cookies and similar technologies: see Cookies & Tracking below and our Cookie Policy.
We do not collect health information. Our Health Hub links to independent telehealth providers. Any health questionnaire or consultation takes place on the provider's own platform under its own privacy policy. Please do not send us medical information.
2. How We Use Information
- Order processing: to process payments, fulfill and ship orders, send confirmations and tracking, and handle returns.
- Customer support: to respond to questions and requests.
- Marketing: to send newsletters, offers, and product news if you opt in. You can unsubscribe at any time.
- Analytics and improvement: to understand how the Site is used and make it better.
- Advertising: with your consent, to measure and improve our ads on platforms like Facebook and Instagram.
- Security and legal: to prevent fraud, enforce our Terms of Service, and meet legal obligations.
3. Third Parties
We share information only with service providers that help us run the business, and only as needed for them to do their work. We do not sell your personal information for money.
| Provider | Purpose |
|---|---|
| Hostinger | Website hosting, ecommerce platform, and checkout |
| Stripe / PayPal (and Apple Pay, Google Pay) | Secure payment processing |
| Fulfillment and shipping partners | Delivering your order (name, address, items) |
| HubSpot | Email newsletters, contact forms, and customer relationship management |
| Google Analytics | Site usage analytics (with consent) |
| Meta (Facebook) Pixel | Ad measurement and audience building (with consent) |
When you click an affiliate link to a partner site, that partner may learn that you arrived from Manswered. Your activity on the partner's site is governed by its own privacy policy. We may also disclose information if required by law, to protect our rights, or as part of a merger or sale of the business.
4. Cookies & Tracking
We use essential cookies and local storage to run the Site — for example, to remember what's in your cart. With your permission, we also use analytics and advertising cookies from Google and Meta. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear or block cookies in your browser settings. Learn more in our Cookie Policy.
Some browsers send "Do Not Track" signals. Because there is no common standard, we honor your cookie banner choice instead. Where required by law, we treat Global Privacy Control (GPC) signals as an opt-out of targeted advertising.
5. Data Retention
We keep order records for as long as needed for accounting, tax, and legal purposes (generally up to seven years). We keep email subscription data until you unsubscribe or ask us to delete it. Analytics data is retained according to our analytics provider's settings (typically 14 months). When information is no longer needed, we delete or anonymize it.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Delete your personal information.
- Opt out of marketing emails, targeted advertising, or the "sale" or "sharing" of personal information as defined by state privacy laws.
- Data portability — receive a copy of your information in a usable format.
- Appeal a decision we make about your request.
To make a request, email support@manswered.com with the subject "Privacy Request." We will verify your identity and respond within the time required by law (usually 30–45 days). We will not discriminate against you for exercising your rights. Residents of the EU/UK may also lodge a complaint with their local data protection authority.
7. Security
We use industry-standard safeguards, including SSL/TLS encryption across the Site and PCI-compliant payment processors. No method of transmission or storage is 100% secure, but we work to protect your information and limit access to those who need it.
8. Children's Privacy
The Site is intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
9. Updates to This Policy
We may update this Policy from time to time. When we do, we'll change the "Last updated" date above, and for significant changes we may notify subscribers by email. Continued use of the Site after changes means you accept the updated Policy.
10. Contact Us
Questions about privacy? Contact Manswered at support@manswered.com or through our contact form. Mailing address: .