Straight Answers
Everything you need to know about orders, returns, products, and our health links.
Orders & Shipping
How long does shipping take?
Most items ship from our fulfillment partners and arrive in 7–14 business days. Items marked as in-stock locally arrive in 3–5 business days. Orders are processed within 1–2 business days. See the full Shipping Policy.
Do you offer free shipping?
Yes. Every order over $50 ships free within the United States. Orders under $50 pay a flat rate shown at checkout.
How do I track my order?
Once your order ships, you'll get an email with a tracking number and link. Tracking can take up to 48 hours to show movement. Can't find the email? Check spam, then contact us with your order number.
Do you ship internationally?
Yes, to select countries. International delivery typically takes 10–20 business days. Duties, taxes, and customs fees are set by the destination country and are the buyer's responsibility. Available countries are shown at checkout.
Can I change or cancel my order?
Email us within 12 hours of placing your order and we'll do our best. After an order is processed and handed to our fulfillment partner, it can't be changed, but you can return it under our 30-day guarantee.
Returns & Refunds
What's your return policy?
We back every product with a 30-day satisfaction guarantee. If you're not happy, contact us within 30 days of delivery for a return. Items should be unused and in original packaging. Full details are in our Returns & Refunds Policy.
How long do refunds take?
Refunds are issued to your original payment method within 5–7 business days after we receive and inspect your return. Your bank may take a few extra days to post it.
My item arrived damaged. What do I do?
Sorry about that. Email a photo of the item and packaging to support@manswered.com within 7 days of delivery. We'll send a replacement or a full refund, and you won't pay return shipping.
Products
How do you choose your products?
We look for gear that solves a real problem, is built to last, and is priced fairly. We test samples, compare suppliers, and cut anything that doesn't hold up.
Is my payment secure?
Yes. Payments are processed through Hostinger's secure, encrypted checkout, which supports major cards, PayPal, Apple Pay, and Google Pay. Manswered never sees or stores your full card number.
What does "Coming Soon" mean on a product?
The product is on its way into the store but isn't available to order yet. Tap "Notify Me" on the product page to join the list and we'll email you when it drops.
Do you offer discounts?
Join our newsletter to get 10% off your first order, plus early access to new drops and subscriber-only deals.
Health & Affiliate
Are the health products FDA approved?
Manswered doesn't sell medications or treatments. Our Health Hub links to independent, licensed telehealth providers. Questions about any specific treatment — including its regulatory status, safety, and whether it's right for you — should go to the provider and a licensed clinician.
How do affiliate links work?
When you click a partner link and sign up or buy, the partner may pay Manswered a commission. It costs you nothing extra and never changes the price you pay. Read our full Affiliate Disclosure.
Does Manswered give medical advice?
No. Our health content is educational only. Always consult a licensed medical provider before starting any treatment. If you have a medical emergency, call 911.
Do you see my health information?
No. Any health questionnaire or consultation happens on the provider's own platform. Manswered never collects, receives, or stores medical information.
Account & Privacy
Do I need an account to order?
No. You can check out as a guest. Your order confirmation and tracking are sent to the email you enter at checkout.
How can I contact you?
Use our contact form or email support@manswered.com. We respond within 24–48 hours, Monday through Friday.
How do I unsubscribe from emails?
Click "unsubscribe" at the bottom of any Manswered email and you'll be removed right away. You can also email us and we'll remove you manually.
How do you use my data?
We use your information to process orders, answer questions, and — only if you opt in — send marketing emails. We never sell your personal information. See our Privacy Policy and Cookie Policy.
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